Ensuring a high level of satisfaction among our customers and partners is a core
component of business at Microsoft. Customer and Partner Experience (CPE) is a company-wide
strategy to increase customer satisfaction and improve experiences with our products,
programs, and services. Through annual surveys and product feedback efforts like
the Customer Experience Improvement Program, we continue to listen and respond to
our customers and partners and are committed to improving their experiences with
us.
As a company, and as individuals, we value integrity, honesty, openness, personal
excellence, constructive self-criticism, continual self-improvement, and mutual
respect. We are committed to our customers and partners and have a passion for technology.
We take on big challenges, and pride ourselves on seeing them through. We hold ourselves
accountable to our customers, shareholders, partners, and employees by honoring
our commitments, providing results, and striving for the highest quality.